Novel Coronavirus (COVID-19) Information

We're Open - Covid 19 Crisis

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We understand that some of our guests may have concerns regarding our Holiday Village around the novel coronavirus (COVID-19)


We would like to take a moment to reassure all our current and future guests that the Brisbane Holiday Village Management Team is taking the advice from Queensland Health and the Australian Department of Health in relation to COVID-19 very seriously. Brisbane Holiday Village is operating under government guidelines and provides an essential service to our population of Short Term, Long Term and Permanent residents.

Current Traffic Light Level


Green (baseline) means there are low rates of community transmission and Queensland is not in a COVID-19 wave.

When the traffic light is green, it is recommended that you:

If you get COVID-19:

Other Measures

The advice in the traffic light system is a recommendation only and not a legal requirement. However, if there is a serious risk to the public health system or the community from COVID-19, the Chief Health Officer may mandate:

  • wearing masks in stated circumstances
  • isolation for people with COVID-19 and quarantine for symptomatic close contacts
  • vaccinations for workers in certain settings.


You no longer need to be vaccinated to enter most businesses, services and activities.

Some businesses may have their own vaccination requirements in place. These are separate to the requirements that were previously laid out in Queensland’s public health directions. Employers and employees can find out more from Managing COVID-19 in workplaces.

  • wearing masks in stated circumstances
  • isolation for people with COVID-19 and quarantine for symptomatic close contacts
  • vaccinations for workers in certain settings.

Although there are no Public Health Directions in effect requiring you to wear a face mask, you may still be asked to wear one.

Check to see if face mask restrictions apply to the business, service or activity you are visiting before you

There are no travel restrictions specific to Queensland.

The Australian Government has information on travel into and out of Australia, including the latest information for travellers arriving in Australia from China, including Hong Kong and Macau.

There are no longer any Public Health Directions in effect, but some high risk facilities may have their own restrictions.

Here is why our Holiday Village is the best option if you are looking for Accommodation:

In addition to our professional maintenance, housekeeping and cleaning services, we are:

We ask all our guests to please follow good hygiene practices and social distancing as advised by Queensland Health

Brisbane Holiday Village understands that some guests may need to alter their travel plans and advise the following:


  • If you cancel your booking 14 days or less prior to your arrival date, a $50 cancellation fee applies and we will hold the remaining payment as credit for a period of 12 months (terms and conditions below).
    • This credit must be used on 1 booking within 12 months of your original arrival date.
    • Once a new booking has been made, no further changes can be made
    • Not transferrable
    • Booking must be made direct (not through a 3rd party booking agent – eg
    • No refunds on the new booking
    • If the entire credit is not used within 12 months, the remainder is forfeited
  • If you provide 15 or more days’ notice, you are eligible for a refund (less our $50 cancellation fee) OR we can credit the whole amount for a period of 12 months (terms and conditions as above).

We will continue to monitor the situation and will advise our guests should anything change.

In the meantime, if you would like further information we encourage you to monitor the dedicated Queensland Health COVID-19 page at

We look forward to welcoming you back to
Brisbane Holiday Village!

Covid Clean accreditation

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